We’ve all been there. We have a need. We have the means to purchase the service. But in this country, where the service industry offers the greatest opportunity for employment, we can’t find anyone who has an interest in providing the service we need. Instead, we hear horror stories of shoddy work, bad attitudes, property damage, dishonest business practices, hidden charges, outright theft, and worse.
When you’re ready to purchase carpet cleaning in Denver, you deserve to be treated well, be fully informed about the service you will receive, and know the entire cost before the work begins. Most of all, you deserve to be comfortable with the entire process from start to finish, and receive the best cleaning results possible from people who sincerely care about you and your home.
How can you receive this type of service? Knowledge is power. Knowing the right questions to ask and the true meaning of the answers you are given will help you make an informed decision about the carpet cleaning service you are considering in Denver. Here are two examples of questions that may help you in your search.
1) Are you an IICRC certified company, and is the technician you are sending to my home IICRC trained and certified?
Initiative is admirable, and we certainly commend those with the desire to shoulder the responsibility to own and run their own business. At the same time, a service provider has a responsibility to equip himself with not only the proper tools, but also the proper knowledge to provide the best and safest service possible. The IICRC, (Institute of Inspection, Cleaning and Restoration) provides extensive training and certification to carpet cleaning technicians in services from carpet and upholstery cleaning, carpet repair and stretching, to water damage restoration and odor control. To obtain the best carpet cleaning in Denver, choose someone who has taken the initiative, and invested time and money, to receive this training. Anyone can purchase and operate a machine, but the person who is interested in doing the best work possible learns as much about his trade as he can.
2) What cleaning method do you use?
Carpet manufacturers’ warranties require hot water extraction! Bonnet and rotary carpet cleaning systems are becoming wildly popular among companies providing carpet cleaning in Denver. This is due mostly to the convenience they offer the owner/operator, but this is not always an advantage to the homeowner. A major and respected carpet manufacturer, Shaw®, provides an instructional brochure to inform purchasers of residential carpet about requirements for maintaining the manufacturer’s warranty. On page ten, customers are informed that only hot water extraction utilizing carpet cleaning products, equipment, and systems certified through the Carpet and Rug Institute’s Seal of Approval Program are recommended for Shaw® carpets. Further, this brochure advises customers that the warranty requires professional service performed by an IICRC certified firm. The warranty also requires carpet owners to provide a maintenance record to prove compliance with these requirements. Wouldn’t the manufacturer of your carpet, a company dependent on customer satisfaction, be the best judge of what is the safest and most effective way to clean your carpet? You can receive professional carpet cleaning in Denver from a company that meets all these requirements if you remember to ask.
Time and effort are required to thoroughly extract the dirty water from your carpet. When dirty water is left in your carpet, dirt is left too! (You can test the quality of the cleaning you are receiving by rubbing your freshly cleaned carpet with a clean white cloth. If the cloth is clean, your carpet is being thoroughly rinsed. If the cloth is dirty, so is your carpet.)
Many spots in your carpet will require agitation with cleaning agents to be completely loosened from the fibers and removed. Hot water extraction systems rely on manual agitation by the cleaning technician. This is hard work, but it provides excellent results for the technician who is committed to providing quality service. The combination of his physical work, application of the right cleaning agents, conscientious operation of the equipment, and thorough extraction of the water will result in the deep clean you are looking for when you hire a carpet cleaner in Denver.