Picture this: You just got your carpets cleaned. They’re fluffy, fresh, and smelling like a mountain breeze. You take a deep breath—ahh, bliss. Then, two days later… your dog decides that same carpet is the perfect napkin after rolling in who-knows-what.

Yeah. We’ve all been there.

At Elite Carpet Cleaning & Repair, we believe hiring a cleaning company shouldn’t feel like a gamble. That’s why we created our rock-solid, risk-free promise: the Elite 5 Star Guarantee. It’s our way of making sure your carpets—and your sanity—are fully protected before, during, and after the cleaning. Let’s break down what makes it so awesome:

SPOTS – 10 Day Guarantee

Some spots are stubborn. They’re like that one dinner guest who refuses to leave. But don’t worry—if a spot returns within 10 days of cleaning, so do we. Just give us a call and we’ll come treat it again, no questions asked.*

SPOT & SPILL – 30 Day Guarantee

You know how it goes—spills wait until after the cleaners leave. That’s why we offer a 30-day safety net. If something spills on your freshly cleaned carpet and you can’t get it out with your complimentary spotter bottle, we’ll come back and handle it for free.*

100% Satisfaction Guarantee

We’re not happy until you’re happy. From your first call to the final “wow” moment, we promise to be prompt, friendly, and professional. Our techs are always learning new tricks of the trade to make sure your cleaning is efficient, effective, and impressive.

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Never a Scary Encounter Guarantee

No mystery van pulling up with questionable characters here. Every Elite technician is IICRC-licensed, uniformed, courteous, and smiling. We treat your home—and your family—with total respect.

When we say we want your experience to be stress-free, we mean it. The Elite 5 Star Guarantee is our way of saying, “Relax, we’ve got you covered.”

Stay tuned for next month’s blog where we’ll dive into real-life stories of how our guarantees have saved the day (and some carpets!). Spoiler alert: one involves a toddler, a juice box, and a very expensive rug.